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Success starts at the top

Provide your first-time managers with the right tools to set them up for success.

Achieving manager role presents your organisation with an opportunity to increase your organisation’s leadership capability, introduce new energy and perspectives, and demonstrate your organisation’s ability to identify and reward talent.

Programme Outcomes

Demonstration of enhanced personal impact and authority
Ability to hold meaningful coaching and performance conversations
Strong conflict-resolution skills
Effective management of personal and team priorities

First Time Managers Development Matrix

	Training Modules
Key Competencies	Learning Objectives	Managing Self	Managing People	Managing Business	Managing Change
	Excel	Mastering Powerful Presentations Time Management	Effective Delegation Creative Problem Solving	Finance for Non-Finance Managers Kaplan Business Challenge	Experiencing and managing change in a VUCA environment
	Engage	Perception Management Importance of Leadership & Followership	Building effective teams Collaborative Decision Making	Stakeholder Management Financia Storytelling	Conflict and collaboration	Transitioning from staff to supervisor
	Inspire	The Inspiring Leader	Learning to Coach Art of Motivation	Art of articulation	Personal Resilience	Understanding managerial effectiveness
	Diagnostics & Assessments	Career motivation profile Analytical reasoning test Psychometrics – MBTI

Learning Objectives	Excel
Managing Self	Mastering Powerful Presentations Time Management
Managing People	Effective Delegation Creative Problem Solving
Managing Business	Finance for Non-Finance Managers Kaplan Business Challenge
Managing Change	Experiencing and managing change in a VUCA environment
Learning Objectives	Engage
Managing Self	Perception Management Importance of Leadership & Followership
Managing People	Building effective teams Collaborative Decision Making
Managing Business	Stakeholder Management Financia Storytelling
Managing Change	Conflict and collaboration
Learning Objectives	Inspire
Managing Self	The Inspiring Leader
Managing People	Learning to Coach Art of Motivation
Managing Business	Art of articulation
Managing Change	Personal Resilience
Learning Objectives	Diagnostics & Assessments
Managing Self/ People/ Business/ Change	Career motivation profile Analytical reasoning test Psychometrics – MBTI
Transitioning from staff to supervisor	Understanding managerial effectiveness

Click here to view the entire list of programs for first time managers

Key Principles of First Time Managers Development

Evaluate NeedsGain skills based on individual needs through curated modular programmes targeted at career progression

Commercial Acumen SkillsLearn and refine the business basics of strategy planning, analytics, sales and marketing, financial management

Financial LiteracyIncrease financial awareness and expand the managerial mindset from a personal identity of contributor to a team leader

Management AbilitiesEnsure future success with personal advancement skills, such as time management, problem solving and decision-making skills

Tailored Business ContentReach all diverse aspects of business, from cultural and competitive, to detailed strategic and operational needs

One-to-One SupportAccess knowledgeable Kaplan consultants and coaches who provide ongoing support, insight, and direction.

Case Study: Managing People Risk – Impact and Influence

The programme we were engaged to design and deliver to our client, a leading financial services regulator, was to help develop the personal impact, relationship management, and influencing skills of regulatory supervisors. The program has been consistently rated as the most relevant and immediately useful of the Supervisory Development Program and has stood the test of time. It also provides a fast track to competence for new supervisors.

Learn More

First Time Managers: Stepping Up to the Mark

One of our session offered a sample of our double helix approach to management development. It featured interactive simulations and talks aimed at demonstrating the importance of improving both technical competence and behavioral confidence.

Watch some of the highlights from this session.

"Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others."

– Jack Welch - Former CEO of GE who increased GE’s value by 4000% during his tenure

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Success starts at the top

Programme Outcomes

First Time Managers Development Matrix

Training Modules

Key Competencies

Key Principles of First Time Managers Development

Case Study: Managing People Risk – Impact and Influence

First Time Managers: Stepping Up to the Mark