FAQ

1. How would earning a professional certificate benefit me?

A professional certificate can benefit you in many ways. For example, it could help with advancement or promotion in your current position or help you obtain that perfect job. Other benefits include higher-level knowledge in your field, prestige, and job security.

2. Why should I choose KCE professional certificate programs over those of other providers?

KCE certificate programs are developed by subject matter experts who are educated, certified, and have several years in their industry. You can study at your own pace and have a professional instructor available to guide you and answer any questions you may have. At the end of the program, you should be prepared to tackle the certification exam with confidence.*

3. Are KCE certificate programs completely online?

Yes. Your coursework is available 24/7 online to fit your busy lifestyle.

4. How long does it take to complete a program?

Students can earn a certificate in 12 months or less. You should expect to devote 8 to 12 hours per week to studying.

5. How do I know which certificate program is right for me?

You will be assigned a dedicated Admissions Advisor who will help guide you through the process every step of the way—from choosing a program to discussing your financial options.

6. Will I have access to my instructors?

Yes. Your instructors are just a click away. You will receive a response to most inquiries within 48 hours.

7. Does KCE offer financial aid assistance?

KCE certificates are not eligible for Title IV financial aid.

8. Once I enroll in a program, who can I contact for support?

KCE Student Services and Academic Advising teams are available via phone, email, and live chat for your convenience. You may contact KCE Student Services using the information below.

1. Telephone: 800.359.7115

2. Live Chat via “My Desk” in the KCE student portal

3. Email: KCEHelp@kaplan.edu

*Although certain KCE programs are designed to prepare students to take various certification or licensing exams, KCE cannot guarantee the student will pass those exams. In some cases, field experience and/or background checks may be necessary to be eligible to take or to successfully pass the exams.

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Education Fair Tampa General Hospital
IAFF Convention
Dept. of Defense (with FRI 2010)