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FAQ


1. How would earning a professional certificate benefit me?
A professional certificate can benefit you in many ways. For example, it could help with advancement or promotion in your current position or help you obtain that perfect job. Other benefits include higher-level knowledge in your field, prestige, and job security.
2. Why should I choose KCE certificate programs?
KCE certificate programs are developed by subject matter experts who are highly credentialed as well as practicing industry professionals. You can study at your own pace and have a KCE instructor available to guide you and answer your questions. Upon successful completion of your program, you will have gained a comprehensive educational foundation that will enable you to pursue exciting career opportunities.
3. Are KCE certificate programs completely online?
Yes. Your coursework is available 24/7 online to fit your busy lifestyle.
4. How long does it take to complete a program?
Students can earn a certificate in 12 months or less.
5. How do I know which certificate program is right for me?
You will be assigned a dedicated Admissions Advisor who will help guide you through the process every step of the way—from choosing a program to discussing your financial options.
6. Will I have access to my instructors?
Yes. Your instructors are just a click away. You will receive a response to most inquiries within 48 hours.
7. Does KCE offer financial aid assistance?
KCE certificates are not eligible for Title IV financial aid.
8. Once I enroll in a program, who can I contact for support?
KCE Student Services and Academic Advising teams are available via phone, email, and live chat for your convenience. You may contact KCE Student Services using the information below.

1. Telephone: 800.359.7115

2. Live Chat via “My Desk” in the KCE student portal

3. Email: KCEHelp@kaplan.edu

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