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Module 1: Introduction to the Fire Officer
This book provides information to meet the knowledge and skills requirements within the National Fire Protection Association (NFPA) 1021, Standard for Fire Officer Professional Qualifications, at the Fire Officer I and/or Fire Officer II levels. This book will show fire fighters how to make the transition to fire leader.
Module 2: Preparing for Promotion
The purpose of this module is to provide a general description of the civil service promotional examination process that is used by most fire departments. There are many variations in testing procedures, systems, and promotional processes. This module will help you to understand the specific process that is used in your organization.
Module 3: Fire Fighters and the Fire Officer
This module discusses the overarching principles and examples of the day-to-day activities of a fire officer, including administrative activities and personnel management. These activities should ensure that the fire officer’s work group will be properly prepared to function effectively and efficiently when it is needed.
Module 4: Understanding People: Management Concepts
This module will explore the science of management to achieve the desirable outcomes of protecting people and property from a variety of undesirable situations in accordance with a long list of rules, regulations, procedures, and additional concerns. A wide variety of management principles and philosophies are discussed.
Module 5: Organized Labor and the Fire Officer
This module will explore the wages, working conditions, and many other aspects of the work environment that are directly influenced by labor–management relations. Also reviewed are local labor contracts, personnel regulations, fire department’s rules, regulations, and procedures.
Module 6: Safety and Risk Management
This module will explore the responsibilities of a fire officer needed to ensure that each fire fighter within his or her work group completes every incident without an injury or death. Emphasis is placed upon the “everyone goes home” philosophy to provide a safe work environment for fire fighters.
Module 7: Training and Coaching
This module reviews core concepts of coaching and training used to achieve proficiency in instruction and hands-on practice in the operation of equipment and systems. Emphasis is placed upon the differences between training and coaching, and the fact that training and coaching practices must rapidly evolve in order to address the growing responsibilities of a modern day fire department.
Module 8: Evaluation and Discipline
This module explores the evaluation and discipline process within the fire service and describes how fire officers play a key role in developing fire fighter success. Topics include effective supervision, progressive discipline, termination, and other essential components of a fire fighter’s development.
Module 9: Leading the Fire Company
This module explores leadership as a complex process by which a person influences others to accomplish a mission, task, or objective and directs the organization in a way that makes it more cohesive and coherent. Emphasis is placed upon use of effective leadership attributes, such as beliefs, values, ethics, character, knowledge, and skills to empower and motivate others.
Module 10: Working in the Community
Using a historical perspective of firefighting, this module explores the evolution of the fire service and role of the fire department in communities today. Emphasis is placed upon the fire officer being the official fire department representative to ensure that community’s needs are being addressed by the department.
Module 11: Handling Problems, Conflicts, and Mistakes
This module explores effective problem-solving and decision-making skills for the fire officer to effectively address problems encountered in the workplace today. Emphasis is placed upon organizational values, guidelines, policies, and procedures.
Module 12: Pre-Incident Planning and Code Enforcement
This module explores effective problem-solving and decision-making skills for the fire officer to effectively address problems encountered in the workplace today. Emphasis is placed upon organizational values, guidelines, policies, and procedures.
Module 13: Budgeting and Organizational Change
This module explores fire department budgets and funding for annual operations. Some of the topics addressed are: identification of needs and required resources, preparation of a budget requests, local government and public review of requested budget, adoption of an approved budget, administration of approved budgets, quarterly reviews and revisions, and close-out of budget years.
Module 14: Fire Officer Communications
This module explores effective communication skills that are essential for fire officers. These skills are essential in providing direction to the crew members, reviewing new policies and procedures, and exchanging information in various situations. Also addressed are effective skills while working with citizens, conducting tours, releasing public ¬information, and preparing reports.
Module 15: Managing Incidents
Fire officers must be able to perform the duties of a first-arriving officer at any incident, including assuming initial command of the incident, establishing the basic management structure, and following standard operating procedures. This module explores the fire officer’s role in the incident management system using various model procedures for incident management.
Module 16: Fire Attack
This module explains how to perform an incident size-up, how to calculate fire flow requirements, how to determine incident priorities, and how to develop tactical assignments to control a fire. It also covers establishing of command, command transfer procedures, multiple alarm incidents, and other special considerations.
Module 17: Fire Cause Determination
This module helps the fire officer explore circumstances and probable cause as they relate to fire cause determination. Emphasis is placed upon identification, documentation, and reporting to appropriate agencies.
Module 18: Crew Resource Management
This module explores the history and applications of crew resource management (CRM) principles in order to maximize safety and cohesion within a fire department. Using the (1978) United Airlines disaster and similar situations as examples, the module emphasizes how CRM training can help to eliminate the factors that lead to human error.
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